Frequently Asked Questions

Questions? I have answers!

How is the IBS Reset Masterplan different from one-off appointments?

The IBS Reset Masterplan is a structured 12-week programme designed to give you the time, guidance, and support needed to make lasting improvements to your gut health. Unlike a one-off consultation, where we can only cover the basics, the programme allows us to work together step by step identifying your unique triggers, trialling strategies, and adjusting your plan as we go.

You’ll benefit from:

-A detailed pre-assessment and food, mood & symptom diary

-A longer initial consultation (75 minutes)

-Multiple follow-up sessions to keep you on track

-Weekly email check-ins (optional) for extra support

-Exclusive resources, monitoring tools, and discounts

By spreading support over 12 weeks, the IBS Reset gives you accountability, reassurance, and a clear roadmap to help you feel calmer, more confident, and in control of your gut health.

Will my programme include the low FODMAP diet?

The programme may include the low FODMAP exclusion and reintroduction diet - but only if it’s appropriate for you. The ultimate goal is always to finish with as much dietary variety as your gut can tolerate, helping you build a sustainable, enjoyable, and nourishing way of eating.

Do I need to prepare anything before my initial consultation?

Yes, you will need to complete the pre-appointment questionnaire and symptom questionnaire at least 48hrs before the appointment, otherwise your appointment may need to be rescheduled. This is to ensure the I have sufficient time to prepare for your consultation and that the time together is spent asking less questions and giving you as much information as possible so you can get the most out of the consultation.

Do I need to complete any tests prior to the consultation?

You do not need to have any tests done before your initial consultation. I will only recommend blood, breath, stool or other tests if they are indicated and valid. I can coordinate this either via your GP or your referring doctor.

Sometimes I recommend a referral to a gastroenterologist or other healthcare professional for further investigation or treatment. This can be arranged privately or via a letter to your GP if within the NHS.

Do you offer testing (such as microbiome testing)?

I understand there are many stool and microbiome testing kits on the market that claim to offer clear diagnoses and personalised dietary advice. However, the current scientific evidence supporting these tests is still limited. At this time, the commercially available options do not reliably translate into practical or clinically useful recommendations.

I'm happy to discuss these further with you during your consultation if you're interested. My priority is to ensure you receive accurate, evidence-based guidance without unnecessary or costly testing. I focus on clinically proven approaches that can more effectively inform your personalised care plan.

Do you accept health insurance?

At present I do not accept health insurance but this may change, so please check again in the future.

Do I need a referral to see you?

No, you do not need a referral from another healthcare professional to access my services. However, I do accept referrals from other healthcare professionals e.g. Medical Doctors, Dietitians, Nurses, Physiotherapists etc.

Can I get follow-up support after finishing a programme?

Yes, we can book in extra appointments at a discount if ongoing support is required. This will be tailored to your personal needs.

What if I book and change my mind or can’t make the appointment?

Life happens, and I completely understand that sometimes you may need to change your appointment. If you let me know at least 48 hours in advance, there’s no fee, and I’ll do my best to find an alternative date and time that works for you.

-24–48 hours’ notice: 50% of the appointment fee will apply.

-Less than 24 hours’ notice or non-attendance: the full appointment fee will apply.

If you arrive late, the session will still need to finish at the original end time. If you’re more than 15 minutes late, this may be treated as a non-attendance depending on the planned appointment duration.

For clients joining from overseas, please remember that all appointments are scheduled in UK time, so double-check the local time your side.

You’ll also need to complete and sign the consent form sent to you before the session. If this hasn’t been done at least 24 hours before your appointment, it may need to be cancelled.

Finally, please note there is a 14-day cooling-off period from the time of booking. This doesn’t apply if your appointment has already taken place within that time.

What is the difference between a Nutritionist and a Dietitian?

A Dietitian is a regulated healthcare professional who is legally recognised and must be registered with the Health and Care Professions Council (HCPC) in the UK. Dietitians are trained to assess, diagnose, and treat dietary and nutritional problems including complex medical conditions like IBS, IBD, coeliac disease, and pancreatic or liver disorders.

A Nutritionist is not a protected title in the UK, meaning anyone can call themselves a nutritionist, regardless of their training. Some nutritionists are highly qualified, but not all have clinical training or work within medical settings.

A Dietitian may refer to themselves as both a Dietitian and Nutritionist but a Nutritionist is not allowed to refer to themselves as a Dietitian.

If you want support for gut health or a diagnosed medical condition, seeing a Registered Dietitian ensures you’re receiving evidence-based, safe, and personalised advice.

Are there discounts for packages?

Our packages are designed to save you money - you’ll pay less than if you booked appointments separately.

I'D LOVE TO HEAR FROM YOU

Whether you’re curious about my services, have a question about your gut health, or just want to know where to begin, I’d love to hear from you. Reaching out is the first step toward feeling better, and I’m here to support you with care and expertise.

Simply book a discovery call or fill in the form below and I’ll get back to you as soon as possible.

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